Driving impact together, where business meets design.
We are your end-to-end strategy, service design and execution partner, focused on up-skilling your people along the way to deliver longterm impact.
We put people at the core of both the solutions and the processes to develop them, by using human-centred design methodologies validated against your organisational goals and abilities.
Our recent projects
A model for ongoing innovation in a large government organisation
Embedding human centricity to drive innovation for one of the most complex government service systems in Australia
Putting people at the center of Lenders Mortgage Insurance
Re-imagining a monoline business with 50% market share in Australia, at risk of disruption
Designing a holistic approach to remote work for government
Supporting a Federal Government agency to create a desirable new vision of how work might be supported for a regionally-based team, regardless of location.
Our Services
Strategic Design
Your business leaders work with our experts to tailor strategies. Pull the right levers with an innovation, growth, business or service strategy.
Digital Delivery
Your new or improved services and products will be ones you can implement. Our digital expertise takes into account your IT infrastructure and policies.
Product, Service, and Experience Design
Your experts and ours work as one team, applying proven innovation methodologies and human-centred design principles to solve problems your customers will love.
Capability Uplift
Your projects will always include a learning element, or build your knowledge faster through our Opportunity Accelerator. Find, validate and solve a real problem for your customers.
You’re in great company
What our clients are saying
“WAVE gave us the support to design and deliver better services and address problems. They were there every step, dialling up and down as required, building our skills and confidence along the way.”
— Innovation & Design Manager, Healthcare